Housekeeper

Job Description

The Housekeeping Attendant is responsible for ensuring that guest rooms, corridors, and public areas of the hotel are clean, sanitized, well-maintained, and prepared to the highest hospitality standards. This role plays a vital part in providing guests with a comfortable, safe, and pleasant stay by maintaining cleanliness and responding promptly to housekeeping requests.

Key Responsibilities

• Clean and prepare guest rooms according to hotel standards before guest arrivals.
• Make beds, change linens, replace towels, and replenish toiletries and guest amenities.
• Vacuum, sweep, mop, dust, and sanitize guest rooms, bathrooms, hallways, and assigned public areas.
• Inspect rooms to ensure cleanliness, functionality, and readiness for occupancy.
• Report maintenance issues, damaged furniture, or safety hazards to the Housekeeping Supervisor or Engineering Department.
• Replenish housekeeping carts with linens, towels, cleaning supplies, and guest amenities.
• Respond promptly and courteously to guest requests, such as providing extra towels, pillows, or room supplies.
• Handle lost and found items in accordance with hotel policies and procedures.
• Follow hotel health, safety, sanitation, and infection control standards.
• Protect guest privacy and maintain confidentiality at all times.
• Assist with deep cleaning projects, room inspections, and special cleaning assignments.
• Work closely with the Front Office and Maintenance teams to ensure rooms are available and meet quality standards.
• Properly use and maintain housekeeping equipment and cleaning chemicals.
• Perform other duties assigned by the Housekeeping Supervisor or Executive Housekeeper.

Qualifications

• High school diploma or equivalent is preferred.
• Previous experience in hotel housekeeping or a related hospitality role is an advantage.
• Knowledge of hotel housekeeping procedures, cleaning methods, and sanitation standards.
• Ability to operate housekeeping equipment and safely handle cleaning chemicals.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Physically fit and able to stand, walk, bend, lift, push, and carry housekeeping supplies throughout the shift.
• Excellent time management and organizational skills.
• Honest, reliable, and trustworthy with a positive work ethic.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to work rotating shifts, weekends, holidays, and overtime when required.
• Customer service-oriented with a professional appearance and positive attitude.

What We Offer

• Competitive salary
• Meal Allowance
• Paid Training
• Commision
• Birthday leave
• Career growth and professional development opportunities
• Supportive and collaborative work environment
• Paid leave and company benefits (where applicable)
• Promotion to permanent employee