Operational Assistant

Qualifications

• Available to join immediately.
• Minimum Bachelor's Degree in any major.
• Minimum 1-year experience in related fields (experience in hospitality, sports clubs, or property management is highly preferred).
• Professional fluency in English and Bahasa Indonesia.
• Proficient in Google Workspace.
• Strong team player with excellent interpersonal and communication skills.
• Capable of multitasking, resilient, and possess strong mental fortitude to work in a fast-paced environment.
• Dynamic, proactive, strong-minded, and highly adaptable with strict attention to detail.
• Disciplined, assertive, and able to maintain firm principles.
• Able to be mobile through all facilities in our company.

Key Responsibilities

• Assist the Facility Manager in conducting daily audits (courts, lighting, locker rooms, café areas) to ensure they meet brand standards.
• Schedule and supervise routine maintenance (e.g., court resurfacing, AC servicing, plumbing) to ensure zero downtime for members.
• Oversee the procurement and stock levels of facility supplies, cleaning materials, and sports equipment.
• Identify bottlenecks in daily operations and suggest strategies to improve efficiency and reduce utility costs (electricity, water, etc.).
• Monitor industry trends (e.g., eco-friendly facility tech, smart lighting) to keep the facility modern and competitive.
• Negotiate with third-party vendors (security, cleaning, landscaping) and audit their performance against Service Level Agreements (SLAs).
• Partner with the Events/Coaching teams to prepare courts for tournaments, ensuring technical requirements (seating, sound systems, branding) are met.
• Assist in training junior staff on safety protocols, emergency procedures, and the correct use of facility equipment.
• Ensure all branches comply with local Health & Safety (K3) regulations and that first aid kits and fire extinguishers are regularly inspected.
• Prepare weekly operational logs and incident reports for the Facility Manager, highlighting areas that require immediate budget or attention.