Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Work-1 Manpower Recruitment Services is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Pasay, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries via phone, email, and chat to provide exceptional service.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Resolve customer complaints and issues effectively and in a timely manner.
- Gather customer feedback and assist in improving service processes.
- Document interactions with customers in the database for future reference.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Entry-level, no prior experience required.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent interpersonal and people skills.
- Skills and Competencies: Familiarity with call centre operations is a plus.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.