Senior Data Scientist (Analytics)

Get to Know the Team

Financial Services (FS) Analytics team supports the FinTech and Digibank product and business organisations, across Lending, Insurance, Save and Spend, Payment Acquiring, Funds Core and Growth Experiences Platform. As a Senior Data Scientist (Analytics), you'll be part of the Lending tech family where we strive to be the best FinTech and Digibank in the region. Our team is focused on understanding user experiences and partnering with Business, Product, Design, and Tech teams to achieve the right outcomes. We are integral to product development, from understanding user journeys with UX designers, to developing hypotheses, through to post-rollout optimisation.

Get to Know the Role

Your role involves using data to uncover actionable insights about user needs and behaviours, serving as the Voice of the Customer across Lending's suite of products. You'll apply analytics to help launch, refine, and expand product offerings while promoting a culture of data-driven decision-making. You'll work with Product Managers, Credit Risk Managers, UX Designers, Engineers, and other stakeholders to design informed analytical projects that advance the product roadmap. Reporting to the Analytics Manager for Financial Services, you'll work onsite at South Quarter office to drive FS strategies forward.

The Critical Tasks You Will Perform

• Partner with product, design, and engineering teams to derive insights, design experiments, and drive key product decisions.
• Support strategic plans with data insights, performing deep-dives into user behaviour, segmented views and product efficacy.
• Provide tailored analysis for specific products and strategies, define critical business and product metrics, and make regular recommendations for continuous improvements.
• Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
• Analyse clickstream and transactional data to uncover insights on user behaviour and drive product metrics. You will manage instrumentation for all feature releases within assigned tech families within GFin.
• Develop self-serve solutions for stakeholders that are scalable and automated to handle a product environment. You will drive plans involving Large Language Models or Generative Artificial Intelligence.