Documentation Staff

Job description:

The Admin Staff is responsible for providing administrative and clerical support to ensure the efficient day-to-day operations of the office. This role involves handling documentation, maintaining records, coordinating office activities, assisting various departments, and supporting management with administrative tasks while ensuring compliance with company policies and procedures.

Key Responsibilities

• Perform general administrative and clerical duties, including filing, encoding, photocopying, scanning, and document management.
• Prepare, organize, and maintain company records, reports, and correspondence.
• Monitor and replenish office supplies and coordinate procurement when necessary.
• Receive, sort, and distribute incoming mail, documents, and deliveries.
• Coordinate meetings, appointments, and travel arrangements as needed.
• Maintain organized filing systems for both physical and electronic documents.
• Assist in preparing reports, presentations, and other administrative documents.
• Coordinate with internal departments and external vendors regarding administrative requirements.
• Answer phone calls, respond to emails, and accommodate inquiries in a professional manner.
• Ensure office equipment is properly maintained and report any maintenance concerns.
• Support company events, employee activities, and other administrative initiatives.
• Perform other administrative duties assigned by the immediate supervisor or management.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Management, or a related field.
• At least 1 year of administrative or office support experience is preferred.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational, communication, and time management skills.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Positive attitude, professional demeanor, and strong interpersonal skills.

Core Competencies

• Administrative Support
• Document and Records Management
• Communication Skills
• Organization and Time Management
• Customer Service Orientation
• Problem Solving
• Attention to Detail
• Teamwork and Collaboration
• Adaptability and Flexibility
• Integrity and Professionalism