Job Description
Full details about the role and requirements
Yukerja Summary
The Service Technician role at Global Quest Consulting Group is curated from Bossjob (category Teknologi & IT). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
• Attends to service calls and other service concern of the client
• Updates Team Leader/Supervisor/ Assistant Manager or the customer service staff of status of the services done upon completion of the job
• Properly fill-out service reports with complete details signed and acknowledged by the customer
• After attending service calls, every service repair that went wrong should be explained to the manager and how it was solved
• Submit Service Report, PM Checklist, SP Evaluation Sheet within 24-hours from the time service was done
• Responsible for evaluation of defective units.
• Ensure that recommended spare parts are correct before submitting to the client
• Responsible for requesting and receiving of spare parts from Parts Section
• Responsible for the immediate installation of issued spare parts