Job Description
Full details about the role and requirements
Yukerja Summary
The Guest Service Assistant role at PT. GLOBAL INDEP CONSULTANTS INDONESIA is curated from JobStreet (category Teknologi & IT). Note the work location (South Kuta, Bali) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
We are looking for a Junior Guest Service Assistant to support the day-to-day communication with our current and future villa guests. This role is ideal for someone who is organized, calm under pressure, and passionate about delivering excellent guest experiences in a fast-paced hospitality environment.
Key Responsibilities:
Manage day-to-day guest communication across Luxury Spaces villas
Respond to guest questions, requests, and updates in a timely and professional manner
Support guests before, during, and after their stay
Coordinate with the wider team to ensure guest needs are communicated clearly
Help deliver a high-quality guest experience across all Luxury Spaces properties
Support booking enquiries as the role develops
Learn and grow within the business as Luxury Spaces continues to expand
Requirements:
Fluent in English with strong written communication skills
Highly organized and able to manage multiple tasks and conversations simultaneously
Calm, professional, and solution-oriented under pressure
Friendly, caring, and guest-focused attitude
Eager to learn and grow within a hospitality environment
Previous experience in hospitality or guest services is an advantage but not essential