Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Front Office Supervisor di JMP TWIN EAGLE Manpower and Allied Services Inc. kami kurasi dari Bossjob (kategori Perhotelan & Pariwisata). Perhatikan lokasi kerja (Baguio, CAR, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
- Manage daily front office operations and staff activities.
- Ensure exceptional guest experiences and service standards.
- Handle guest inquiries, complaints, and special requests efficiently.
- Supervise check-in and check-out processes.
- Monitor and optimize room availability and occupancy rates.
- Collaborate with other departments to enhance service delivery.
- Provide training and support to front office staff.
- Job Title: Front Office Manager
- Educational Qualifications: Diploma in Hospitality Management or relevant field.
- Experience Level: 1-3 years of experience in front office operations.
- Skills and Competencies:Proficient in English Language
- Customer Relationship Management
- Excellent Communication and Leadership Skills
- Strong customer service orientation
- Effective multitasking and problem-solving abilities
- Responsibilities and Duties: Oversee front desk operations, manage staff, ensure customer satisfaction, handle complaints, and maintain daily reports.
- Working Conditions: Generally, a fast-paced hotel environment with flexible shifts.
- Qualities and Traits: Strong interpersonal skills, adaptability, initiative, and a positive attitude.
- Can work in a flexible schedule.