Executive, Crew Tracking Control

Executive, Crew Tracking Control

Senior Manager, Operations Control Centre & Rostering

Accountable in ensuring effective implementation of the real-time operational control and management of the Firefly's flight operations in relation to crew tracking and control.

• Support and uphold all safety and security policies and procedures in alignment with Flight Operations objectives.
• Contribute to achieving the Company’s On-Time Performance (OTP) targets by closely monitoring operations and coordinating prompt corrective actions with relevant departments to exceed corporate OTP goals.
• Oversee MAB One OCC in the system-wide deployment of crew resources arising from flight schedule disruptions and roster adjustments to ensure optimal crew utilization.
• Coordinate with MAB One OCC on crew-related matters, including crew qualifications, compliance requirements, and on-time flight departure performance.
• Participate in Operations Review Meetings (ORM) and prepare and present management reports as required.
• Ensure full compliance with all applicable aviation regulations, company policies, procedures, and operational standards.
• Promote and implement best environmental practices in support of MAG’s environmental policies and sustainability initiatives.
• Perform additional duties and responsibilities as assigned by the Manager or immediate superior.
• Assume the responsibilities of the Executive, Flight Dispatch during periods of absence to ensure operational continuity.
• Perform all task assigned by the superior.

• Diploma or Bachelor Degree in Finance, Accounting, Business Administration, Aviation Management, or a related discipline
• 2 years working experience in related field

• Experience in airline operations, particularly in Crew Control, Crew Scheduling, Operations Control Centre (OCC), or Flight Dispatch.
• Familiarity with crew rostering systems and real-time crew tracking tools.
• Working knowledge of aviation regulatory requirements (e.g., CAAM, ICAO, company OM, FTL limitations).
• Experience managing operational disruptions and irregular operations (IROPs).
• Understanding of On-Time Performance (OTP) monitoring and recovery strategies.
• Exposure to flight operations processes, including crew qualifications, licensing, and recency requirements.
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