Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan English Email Customer Service di Teleperformance kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (Sleman, Yogyakarta Special Region) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Site:
YOGYAKARTA - Sleman City Hall
Requirements :
Fresh graduates welcome!
High School grads with CS BPO experience
English B2 minimum
Excellent written English
Communicative
Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
Willing to place in YOGYAKARTA
Responsibility :
Answering an Incoming email
Handle Customer Inquiries by Email
Provide Customers about Product and Service Information
Identify and Escalate Priority Issues
Documenting All Information According to Standard Operating Procedures
Complete All Chat Logs
Updating customers profile into computer
Conduct customer surveys to ascertain level of customer service
Able to quickly locate user problems and provide solution