Operation Management Trainee

We are seeking high-potential professionals to join our Operational Management Trainee program, a structured development initiative designed to cultivate future leaders in the retail industry.

During the program, trainees will gain hands-on exposure to daily store operations, engage directly with sales activities, and receive comprehensive on-the-job training. Upon successful completion of the program (approximately one year), candidates will be promoted to Assistant Store Manager, based on their performance appraisal.

Key Responsibilities:

• Operational Excellence: Oversee daily store workflows, including inventory management, visual merchandising, and stock replenishment, to ensure a seamless shopping experience.

• Team Leadership: Supervise and motivate store staff, assist in shift scheduling, and participate in training associates to maintain high performance standards.

• Sales & Profitability: Monitor Key Performance Indicators (KPIs) such as conversion rates, average transaction value, and shrinkage to drive store growth.

• Customer Experience: Act as a brand ambassador by resolving customer escalations and ensuring the team delivers exceptional service.

• Compliance & Safety: Ensure the store adheres to all health, safety, and security regulations, as well as internal Standard Operating Procedures (SOPs).

• Strategic Reporting: Analyze sales data and inventory reports to provide actionable insights for regional management.

Requirements:

• Bachelor’s degree with 3.00 of minimum GPA.

• Fresh graduates or professionals with maximum 2 years of working experience.

• Strong analytical and problem-solving skills.

• Good communication skills, and ability to coordinate across departments.

• High learning agility and strong motivation to follow a structured training program.

• Willing to be placed in all across Indonesia.

About Kawan Lama Group

Established in 1955, Kawan Lama Group is a multi-sector group of companies who are constantly innovating for improving the quality of lives. Manages 28 brand portfolios operating in six different sectors: Commercial & Industrial, Consumer Retail, Food & Beverages, Property & Hospitality, Manufacturing & Engineering, and Commercial Technology. Aiming to be more than family business - but beyond that, we are business for families, we carry the mission to bring values for betterment of lives through business development and continuous growth.