Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Representative di Metacom Careers kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Muntinlupa, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Assist customers with product information, order processing, and troubleshooting issues.
- Maintain a high level of customer satisfaction by providing timely and effective solutions.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service delivery and enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related roles.
- Skills and Competencies: Proficient in English language with strong interpersonal and communication skills.
- Qualities and Traits: Excellent problem-solving abilities and a team player mentality.
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
- Working Conditions: Fast-paced environment, adaptable to various customer interactions.