Telesales Staff - Yogyakarta Based

Job Description

• Offer company products, promotions, and services to prospective customers through outbound calls.

• Achieve daily, weekly, and monthly sales targets set by the company.

• Educate customers regarding product features, benefits, and transaction processes.

• Guide customers in completing their first transaction and provide appropriate solutions when needed.

• Build and maintain good relationships with customers to increase conversion and retention.

• Follow up potential leads and customer inquiries professionally.

• Update customer data and sales activity records accurately in the system.

• Handle customer objections and provide suitable solutions to support sales conversion.

• Collaborate with internal teams to ensure smooth operational and customer experience processes.

Job Requirements

• Minimum high school diploma (SMA/SMK); Diploma or Bachelor’s degree is preferred.

• Minimum 1 year of experience as Telesales, Telemarketing, Customer Service, or related roles is preferred.

• Experienced in fintech, paylater, banking, or multi-finance industry is a plus.

• Strong communication, negotiation, and persuasion skills.

• Target-oriented and able to work under pressure.

• Familiar with CRM systems and basic computer operation.

• Good interpersonal skills and customer-oriented mindset.

• Willing to work on-site in Yogyakarta.

• Able to join as soon as possible is preferred.