receptionist

Job Responsibilities

• Greet and welcome guests, visitors, and clients in a friendly and professional manner.

• Answer, screen, and direct incoming phone calls.

• Respond to emails, inquiries, and requests promptly.

• Manage visitor registration and provide necessary assistance.

• Handle incoming and outgoing mail, packages, and documents.

• Schedule appointments and manage meeting room bookings.

• Maintain a clean, organized, and professional reception area.

• Provide information about the company, facilities, and services.

• Perform administrative tasks such as data entry, filing, photocopying, and document preparation.

• Coordinate with relevant departments to fulfill guest and client requests.

• Handle complaints or concerns professionally and escalate them when necessary.

• Perform other administrative duties as assigned.

Job Requirements

• Minimum Bachelor’s Degree (S1) in Hospitality Management, Business Administration, Communication, or a related field.

• Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or in a similar position is preferred.

• Proficient in English, both written and spoken.

• Excellent communication and interpersonal skills.

• Good computer skills, especially Microsoft Office.

• Professional, friendly, and presentable appearance.

• Strong organizational and time-management skills.

• Able to multitask and work efficiently in a fast-paced environment.

• Customer-service oriented with a positive and professional attitude.

• Strong problem-solving skills and attention to detail.

• Able to work independently as well as part of a team.

• Willing to work flexible hours, weekends, or shifts if required.

• Willin to be placed in Kemayoran, Central Jakarta