Property Management Manager - Jakarta

We are looking for highly motivated individuals to join our professional estates management team dedicated to our client in the Financial Institution industry in Indonesia. You will work closely and report to the Lead of the Account in managing the client’s portfolio, development the client service level and provide transactional and operational excellence to the account.

• Act as the landlord’s authorized representative in meetings with other landlords of the bank’s owned assets

• Attend Owner Association (OA) landlord’s meeting

• Communicate the agenda of the meetings and seek the specialist assistance on certain matter such as FM, Procurement, Corp Security and others

• Seek necessary approvals from the bank based on the request from the OA’s meetings

• Supervise day-to-day property operations including maintenance, parking, invoicing, payment (including accrual), etc.

• To work with procurement team and respective building management team on the procurement process and tendering of the vendor contract including sourcing, assessment, appointment, DD process, legal contract, negotiation, approval and signing

• Ensure the operation issues are resolved by the relevant function

• Ad hoc activities such as trash bin area relocation, Friday Prayer Cost Approval

• Issuance of work permits and payment of relevant property tax

• Special project like MRT Tunnel – oversee the progress of the project and escalate any potential delay or issue while working with the relevant project team

• Property insurance – including assets for both IT and non-IT which will need to be collated from FM and IT

• Act as a supporting role to the bank in related dispute with third party

• Conduct workplace assessments, surveys, and utilization studies ie. Who sits where, demarcation and charges.

• Be the point of contact of any business request on use, change or drop of space

• Demarcation and calculation of area based on business usage

• Apportionment of cost to each business on their cost centers

• Submit and report monthly usage by businesses to Finance for internal recharge for HO and all branches

• Monitor layout changes and translate it into AutoCAD based on actual condition

• Candidates must be comfortable starting on a 1-year renewable contract, with the potential for conversion to a permanent role subject to performance

• Qualifications in Property Management, Real Estate, Facility Management or related discipline is desirable with more than 5 years of relevant transactional and/or operational experience

• Good interpersonal skills with positive attitude

• Good leadership quality and people management skill

• Strong communication and analytical skills (both verbal and written), with the ability to respond effectively to sensitive issues

• Ability to ensure availability and responsive to client’s, landlord’s, and management’s requests or queries on a timely basis

• Proactively managing customer relationships

• Fluency in English and local language

• Ability to work independently with minimal supervision in addition to being a team player

• Proactive self-starter with a curious mind set to bring positive change to the team

• Presents solutions to problems, escalating in a timely manner where necessary.

• Client centric mind set and driving Customer Service Levels

• Strong negotiation skills with good attention to details

• Good time management and multitasking skills, (1) able to work with accuracy under pressure and meet deadlines and (2) start to show understanding on how to manage concurrent tasks in parallel and prioritise accordingly

• Good analytical skills - qualitative and quantitative with reasonable presentation skills

• Skilled in Microsoft excel and other Microsoft office tools

• Sensitive to cross-cultural exposures

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.