Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Onboarding Specialist (Expert Tier) di Wing Assistant kami kurasi dari Himalayas (kategori Kerja Remote). Posisi ini ditandai sebagai remote — pastikan timezone dan syarat lokasi kandidat di deskripsi resmi. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Customer Onboarding Specialist (Expert Tier)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we’re looking for a Customer Onboarding Specialist (Expert Tier) to start immediatelySchedule
Full-Time: Monday to FridayHours: 9:00 AM – 5:00 PM ESTKey Responsibilities
Handle new customer onboarding by following established SOPsProvide GoHighLevel technical support, including:Integrating Zoom accountsAssisting with phone verification issuesSupport Facebook Ads–related inquiries, including:Setting up Facebook Business ManagerCreating and managing ad accountsAnswering basic ad system questionsCommunicate with clients and internal teams via DiscordTools & Platforms
GoHighLevelMeta (Facebook) AdsDiscordRequired Skills & Experience
Expert-level experience with GoHighLevelStrong working knowledge of Meta Ads, Facebook Business Manager, and ad accountsPrevious experience in customer onboarding or customer supportExcellent spoken and written English (very good accent required)Detail-oriented, reliable, and professionalComfortable working with offshore teamsTechnical Requirements:
- USB Headset with Noise Cancellation feature
- Working Webcam
- Computer with at least 1.8 GHz processor and at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps cable connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits:
- Health Insurance (HMO)
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Originally posted on Himalayas