Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan After Sales Customer Service Representative di Miranda HR kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Pasig, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service and support to clients post-purchase.
- Assist customers with inquiries, complaints, and technical issues via phone, email, or chat.
- Collaborate with other departments to resolve customer issues effectively and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities for upselling and cross-selling company products and services.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of experience in customer service or related field.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.