Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Representative – Retail Account di STACKph kami kurasi dari Bossjob (kategori Retail & E-commerce). Perhatikan lokasi kerja (Cavite, Calabarzon, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
We are looking for enthusiastic individuals to join our Retail Account team in Molino. As a Customer Service Representative, you will handle customer inquiries, provide product and service information, and ensure a positive customer experience. This role is ideal for fresh graduates or those with prior customer service experience who want to build a career in the BPO industry.
Key Responsibilities
- Answer customer inquiries via phone, email, or chat
- Provide accurate information about retail products and services
- Resolve customer concerns in a professional and timely manner
- Document customer interactions and transactions
- Collaborate with team members to meet performance targets
Qualifications
- High School or Senior High School Graduate
- With or without prior BPO/customer service experience
- Good communication skills in English and Filipino
- Willing to work onsite in Molino, Cavite
- Flexible with schedules, including weekends and holidays