HR Officer/HR Generalist

Human Resource Officer

The Human Resource Officer is an independent contributor responsible for the overall management and execution of all Human Resources functions of The Lake Hotel Tagaytay. The role ensures full compliance with labor laws, effective people management, and proper implementation of HR policies, while providing strategic and operational HR support to Management and department heads.

1. Full HR Operations Management

• Independently manages all facets of Human Resources including recruitment, employee relations, training, compensation and benefits, performance management, and HR administration.

• Acts as the primary HR authority and advisor to Management and department heads on HR matters.

2. Recruitment and Manpower Planning

• Conducts end-to-end recruitment based on approved manpower requirements.

• Coordinates closely with department heads to ensure proper staffing levels aligned with operational needs.

• Prepares job offers, employment contracts, job descriptions, and onboarding documents.

• Ensures completeness and compliance of pre-employment requirements.

3. Employee Records and HR Administration

• Maintains complete, accurate, and confidential employee records and 201 files.

• Handles employee movements including regularization, promotion, transfer, resignation, and termination.

• Prepares HR reports, memoranda, certifications, and management updates.

• Ensures compliance with the Data Privacy Act of 2012.

4. Timekeeping, Payroll, and Scheduling Support

• Oversees attendance monitoring, leave management, overtime, and manpower scheduling.

• Validates payroll-related documents and coordinates with Accounting for accurate payroll processing.

• Addresses payroll, benefits, and leave-related employee concerns.

5. Employee Relations and Due Process

• Manages employee relations cases including grievances, complaints, and disciplinary actions.

• Conducts due process procedures such as issuance of Notices to Explain, administrative hearings, and documentation of decisions.

• Advises Management on appropriate disciplinary actions in accordance with company policy and labor laws.

6. Performance Management

• Designs, implements, and monitors performance evaluation systems for all employees.

• Ensures timely completion of probationary, annual, and special performance reviews.

• Issues Notices to Improve and monitors performance improvement plans.

7. Training and Organizational Development

• Identifies training needs and develops annual training plans.

• Conducts or coordinates employee orientations, policy briefings, and mandatory trainings.

• Maintains training records and evaluates training effectiveness.

8. Compensation, Benefits, and Government Compliance

• Administers statutory and company benefits including SSS, PhilHealth, Pag-IBIG, HMO, and leave benefits.

• Handles employee registrations, updates, remittances coordination, and government compliance.

• Prepares documents for DOLE inspections, audits, and labor-related requirements.

9. Policy Development and Compliance

• Develops, reviews, and implements HR policies, procedures, and the Code of Discipline.

• Ensures consistent application of policies across all departments.

• Recommends policy improvements aligned with hotel operations and labor regulations.

10. Employee Engagement and Culture

• Plans and implements employee engagement activities and wellness programs.

• Supports initiatives that promote a positive work culture and employee morale.

• Serves as a trusted HR partner and neutral point of contact for employees.

11. Management Support

• Provides regular HR reports and recommendations to Management.

• Assists in organizational planning, manpower budgeting, and workforce analysis.

• Supports hotel operations during peak seasons and special events when needed.

• Other related task as may be assigned by the management.