Partner agency | Freelance Sales Agent (DACH) – Bali, Indonesia

The agency is looking for a Freelance Sales Agent to manage the German-speaking (DACH) and English-speaking markets, based on-site in Bali for the first year, with the role potentially evolving into a hybrid setup afterward, provided physical presence continues during the high season. You will handle traveler requests from first contact through to the design of custom itineraries across Indonesia.

Beyond day-to-day sales, you will also help scout new products and experiences and contribute to opening up new destinations across the archipelago. It is a role for someone who wants their daily work to shape how travelers experience Indonesia.

🧭 Sales & customer support

• Respond to travelers reaching out through the Evaneos platform and build a first point of trust

• Listen closely to understand each traveler's expectations and specific needs

• Share genuine, well-informed guidance on Indonesia's destinations, cultures, and traditions

• Design custom itineraries that reflect both the traveler's wishes and the agency's expertise

💼 Operations & practical management

• Prepare and validate detailed, accurate quotes for each project

• Handle billing with travelers throughout the booking process

🌟 Customer care & quality during the trip

• Stay available as the traveler's main point of contact once the trip begins

• Monitor trip quality and step in proactively if something needs adjusting

• Manage complaints, cancellations, or unexpected issues with care and responsiveness

• Collect feedback at the end of the journey to build lasting traveler loyalty

🌱 Responsible tourism

• Champion sustainability practices in every itinerary you design

• Favor eco-conscious suppliers and local partners

• Help travelers understand and reduce their impact on local communities and environments

• 📅 Type of contract: Freelance

• 📍 Location: Based in Indonesia (compulsory presence in Bali, Indonesia during the high season, June to September)

• 🤝 Availability: As soon as possible

• ⏰ Working time: Flexible schedule

• 💻 Work mode: On-site in Bali or Remote from any part of Indonesia

• 💲 Compensation: Fixed percentage commission per dossier or sale; Monthly fixed salary

• 🌏 Training trips and familiarization travel to deepen your destination knowledge

• ⏰ Flexible working hours that adapt to your rhythm

• 🎉 An annual bonus on top of your commission

• 🤝 A close-knit team culture with regular team activities and events