IT Asst.Manager

We are looking for a proactive, innovative individual with strong expertise in IT infrastructure, system development, and airline/ticketing technologies (GDS and reservation systems) to support the travel and tourism industry. 

Key Responsibilities :

IT Strategy & Management 

• Design and implement IT strategies aligned with business needs. 

• Manage IT infrastructure, including networks, servers, data security, and cloud systems. 

• Develop IT policies to ensure operational efficiency and data security. 

System & Security Management 

• Oversee and maintain GDS (Amadeus, Galileo, Sabre, Travelport, etc.) and airline/ticketing systems to ensure seamless integration and performance. 

• Manage the operation of booking platforms, websites, mobile applications, and content management systems. 

• Ensure cybersecurity measures are in place to protect company data and prevent cyber threats. 

• Handle troubleshooting, maintenance, and system upgrades as needed. 

Technology Development & Innovation 

• Analyze business needs and propose technology-driven solutions to enhance customer experience. 

• Manage software development or integration to support business operations, including CRM, ERP, Online Reservation Systems, and API integrations with Airlines and Travel Platforms. 

• Optimize customer engagement through cutting-edge technology, such as AI, Data Analytics, and Cloud Computing. 

Team & Vendor Management

• Lead and mentor the IT team to ensure effective performance. 

• Coordinate with GDS Providers, Airline Partners, and Travel tech vendors for system integration and updates. 

• Manage the IT budget and ensure technology investments add value to the business. 

Qualifications 

• Bachelor’s degree in Information Technology, Information Systems, or a related field. 

• Minimum 3 years of experience in IT management, preferably in the travel, airline, or e-commerce industry. 

• Strong understanding of GDS systems (Amadeus, Galileo, Sabre, Travelport, etc.) and airline/ticketing technology.

• Experience in managing Online Booking Systems, CRM, ERP, or Travel Reservation Platforms. 

• Strong knowledge of Network Systems, Cybersecurity, Cloud Computing, and API integrations.

• Excellent leadership and communication skills to work across departments and external partners. 

• Ability to thrive in a fast-paced and dynamic environment. 

If you are a forward-thinking IT professional with expertise in Travel Technology, GDS, and Reservation Systems, and want to be part of a leading tour & travel company in Indonesia, We want to meet you!