Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Staff IT di PT SUMMBER DAYA ALAM MULLIA kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (Central Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Key Responsibilities:
Install, configure, and maintain desktops, laptops, printers, and other hardware devices.
Manage user accounts, system access, and email configurations.
Experience in configuring and managing OneDrive for Business and SharePoint Online.
Perform routine maintenance, updates, and patches on operating systems and software.
Troubleshoot and resolve hardware, software, and network-related issues promptly.
Monitor and maintain LAN/WAN, Wi-Fi, switches, routers, and firewalls.
Support installation and maintenance of antivirus, backup, and security systems.
Ensure data backups are performed regularly and data recovery mechanisms are tested.
Provide technical support to users onsite and remotely.
Maintain inventory of IT assets, licenses, and warranties.
Coordinate with external vendors and service providers for hardware/software procurement or repairs.
Document IT processes, configurations, and issue resolutions for reference.
Monitor internet usage and enforce security and usage policies.
Required Skills & Qualifications:
Bachelor’s degree/diploma in IT, Computer Science, or related field.
2+ years of experience in IT support, system administration, or network support.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Hands-on experience with routers, firewalls, switches, and wireless networks.
Familiarity with Active Directory, DNS/DHCP, and remote desktop tools.
Excellent problem-solving skills and ability to work under pressure.
Good communication and interpersonal skills.