Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Call Center Representative di Metacom Careers kami kurasi dari Bossjob (kategori Magang & Fresh Graduate). Perhatikan lokasi kerja (Manila, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service through effective communication and problem-solving.
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
- Handle complaints and escalate issues when necessary to ensure customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Entry-level (0-2 years of experience).
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Basic computer proficiency and familiarity with customer service software.
- Qualities and Traits: Positive attitude with a strong desire to learn.
- Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.