Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Mandaluyong, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Manage customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently while ensuring a positive experience.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 0–2 years (entry-level position)
- Skills and Competencies: Excellent communication and interpersonal skills
- Responsibilities and Duties: Ability to multitask in a fast-paced environment
- Qualities and Traits: Customer-focused with a strong problem-solving mindset
- Working Conditions: Office environment with potential remote work options