Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Mandaluyong, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Serve as the primary point of contact for customer inquiries and issues.
- Provide product and service information to customers.
- Resolve customer complaints efficiently and in a timely manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field, such as Business or Communications.
- Experience Level: 0–2 years, preferably in a customer service or related role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.