Supervisor of Collection

QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, Business Administration, Insurance, or related field. 

• Minimum 3 years of working experience in collection, accounts receivable, credit control, or finance operations, preferably in insurance, reinsurance, or brokerage industry. 

• Strong understanding of insurance/reinsurance business processes, premium settlement, and receivable management. 

• Experience in handling overdue accounts and negotiating payment arrangements professionally. ]

• Good analytical, problem-solving, and reporting skills. 

• Strong leadership and team management abilities. 

• Excellent communication and interpersonal skills. 

• Proficient in Microsoft Office applications, especially Microsoft Excel. 

• Ability to work under pressure and meet tight deadlines. 

• High level of accuracy, integrity, and attention to detail.

JOB DESCRIPTION

• Supervise and monitor all collection activities related to insurance and reinsurance premium receivables. 

• Ensure timely collection of outstanding premiums from cedants, insurers, reinsurers, and other counterparties in accordance with agreed credit terms. 

• Follow up overdue accounts and coordinate closely with clients, reinsurers, finance teams, and internal departments regarding outstanding balances. 

• Prepare and maintain aging reports, collection status reports, and other related receivable reports for management review. 

• Monitor outstanding balances and ensure compliance with company policies and contractual payment terms. 

• Coordinate with technical, accounting, and operations departments to resolve billing discrepancies or payment issues. 

• Develop and implement effective collection strategies to minimize overdue receivables and improve cash flow. 

• Lead, supervise, and evaluate collection staff performance to ensure operational efficiency and target achievement. 

• Assist management in preparing collection forecasts and recovery plans for problematic accounts. 

• Maintain proper documentation and records of all collection activities and communications. 

• Support internal and external audit requirements related to accounts receivable and collection matters. 

• Establish and maintain good business relationships with clients and business partners while ensuring professional collection practices.