Deskripsi Pekerjaan
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Ringkasan Yukerja
Lowongan Retail Customer Support Specialist di Metacom Careers kami kurasi dari Bossjob (kategori Magang & Fresh Graduate). Perhatikan lokasi kerja (Cavite, Calabarzon, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Onsite | No Call Center Experience Required
Kickstart your career in the BPO industry! We're looking for enthusiastic and customer-focused individuals to join our Retail Account. Whether you're a fresh graduate or looking for your first call center opportunity, we'd love to hear from you!
What You'll Do:
- Assist customers with inquiries about retail products, orders, and services.
- Resolve customer concerns through phone, chat, or email while delivering excellent service.
- Process orders, returns, refunds, and account-related requests.
- Maintain accurate customer records and document interactions.
- Meet quality, productivity, and customer satisfaction standards.
Qualifications:
- No call center experience required
- High School Graduate (Old Curriculum) or Senior High School Graduate
- C1 level English communication skills
- Basic computer navigation and typing skills
- Willing to work onsite on a shifting schedule
- Customer-oriented with a positive attitude and willingness to learn
What We Offer:
- Competitive Salary Package
- Paid Training
- HMO & Government-Mandated Benefits
- 13th Month Pay
- Career Growth Opportunities
- Supportive and Inclusive Work Environment