Sales Specialist

Job Summary

The Institutional Sales Representative is responsible for developing and managing sales of tissue and personal care products to institutional customers, including hospitals, healthcare facilities, hotels, restaurants, offices, educational institutions, industrial facilities, and government organizations. The role focuses on achieving sales targets, building long-term customer relationships, identifying new business opportunities, and ensuring customer satisfaction.

Key Responsibilities

• Develop and execute sales plans to achieve revenue and profit targets within the assigned territory.
• Identify, prospect, and secure new institutional customers.
• Manage and grow existing customer accounts through regular visits and relationship-building activities.
• Present and promote the company's range of tissue products (toilet tissue, hand towels, napkins, facial tissues) and personal care products (hand soaps, sanitizers, dispensers, wipes, etc.).
• Conduct product demonstrations and recommend suitable product solutions based on customer requirements.
• Prepare quotations, negotiate pricing, and close sales agreements.
• Resolve customer concerns and provide after-sales support to maintain high customer satisfaction.
• Prepare regular sales reports.
• Prepare documentations and samples for biddings.

Qualifications & Experience

• Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, or related field.
• Experience selling to institutional customers such as hospitals, hotels, property management companies, factories, or government agencies is an advantage but not required
• Proven track record of achieving and exceeding sales targets.