Sales & Marketing Manager (B2B Footwear Manufacturing – East Java | Hybrid)

Key Responsibilities

Business Development

• Develop and execute sales strategies to achieve revenue and profitability targets in East Java.

• Identify and acquire new customers within the footwear manufacturing industry.

• Expand market penetration for shoe lasts, insoles, tooling, and other footwear components.

• Conduct regular customer visits to understand production needs and identify business opportunities.

• Develop long-term business relationships with factories, manufacturers, buying offices, and footwear brands.

Key Account Management

• Manage existing customer accounts and ensure high levels of customer satisfaction.

• Coordinate customer requirements with Production, R&D, Engineering, Quality, and Supply Chain teams.

• Handle quotations, commercial negotiations, and contract discussions.

• Monitor customer projects from sampling through mass production.

• Resolve commercial issues and customer complaints professionally.

Market Intelligence

• Analyze market trends, competitor activities, and emerging business opportunities.

• Monitor footwear industry developments in East Java.

• Prepare market analysis reports and recommend strategic actions.

• Identify potential new products or services aligned with customer demands.

Sales Planning & Reporting

• Prepare annual sales plans, budgets, and revenue forecasts.

• Maintain accurate sales pipelines and opportunity tracking.

• Prepare weekly and monthly sales performance reports.

• Monitor KPIs and recommend corrective actions when necessary.

Marketing Activities

• Support company participation in exhibitions, customer events, and industry networking.

• Collaborate with headquarters on marketing materials and product presentations.

• Promote company capabilities and strengthen brand awareness in the footwear manufacturing sector.

• Deliver professional product presentations to prospective customers.

Cross Functional Collaboration

• Work closely with Product Development, Technical, Production, and Quality teams.

• Coordinate customer sample development and project timelines.

• Ensure timely communication between customers and internal departments.

Compliance

• Ensure all sales activities comply with company policies and applicable regulations.

• Maintain confidentiality of customer information and commercial data.

Qualifications

Education

• Bachelor's Degree in Marketing, Business Administration, Industrial Engineering, Management, or related field.

Experience

• Minimum 5 years of experience in B2B Sales or Business Development.

• Minimum 2 years in a managerial or supervisory sales role.

• Experience in one or more of the following industries is highly preferred:

  • Footwear Manufacturing

  • Footwear Components

  • Shoe Materials

  • Textile

  • Plastic Injection

  • Rubber

  • Chemical

  • Industrial Manufacturing

Skills

• Strong negotiation and relationship-building skills.

• Possess knowledge of the footwear manufacturing industry.

• Excellent communication and presentation abilities.

• Strong analytical and problem-solving skills.

• Customer-oriented mindset.

• Able to work independently with minimal supervision.

• Proficient in Microsoft Office (Excel, PowerPoint, Word).

• Familiarity with CRM systems is an advantage.

• Fluent in English, both written and spoken.

• Mandarin proficiency is a plus.

Requirements

• Willing to travel extensively throughout East Java.

• Possess a valid SIM A.

• Own a personal vehicle is preferred.

• Able to work in a Hybrid working arrangement.

• Experience handling multinational customers is an advantage.

• Familiar with footwear manufacturing processes is highly preferred.

Key Performance Indicators (KPI)

• Achievement of annual sales target.

• New customer acquisition.

• Revenue growth.

• Customer retention rate.

• Gross margin achievement.

• Sales pipeline value.

• Customer visit frequency.

• On-time quotation submission.

• Customer satisfaction score.

• New project conversion rate.

What We Offer

• Competitive salary package.

• Sales incentive & performance bonus.

• Transportation & business travel reimbursement.

• Hybrid working arrangement.

• Career growth in a multinational manufacturing environment.

• Opportunity to work with leading global footwear brands.