Head of Trade Operation

Be part of something bigger. Decode the future.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that we can develop solutions that deliver enjoyable and sustainable living together.

For more than one hundred years now, we’ve been working at the forefront of shaping lives for the better, developing products that meet people’s demands in terms of taste, care, and well-being. But as consumer needs and wants to continue to evolve, we have even more work to do.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build a future home!

All about the role:

As Trade Operation Manager you will be responsible for bringing Taste, Care, and Wellbeing experiences to life on the shop-floor in a way that is exciting and engaging for the consumers and drives profitable sell out for Electrolux and our preferred partners. You will be creating and aligning on yearly activities plans, managing budgets, working with trade partner on implementation and evaluating results. In your daily work you will be supported by the team reporting directly to you as well as guided by regional team.

What you’ll do:

RETAIL AND SHOPPER MARKETING PLAN

• You will be responsible for developing compelling retail strategy for your country to drive outstanding consumer in-store experiences and support reaching company business goals;

• You will be expected to translate this strategy into yearly plan per Key Account, corresponding with country business priorities and product launches, selecting optimal activities mix to drive ROI (return on investment). Defining 360 sell out supporting packages per key retailer and store format (A/B/C) is part of that task.

• You need to be able to align on the plan with main stakeholders within the company including sales and product line colleagues as well as regional (Business Area) team;

• You will be actively working with our Trade Partners, presenting our plans and agreeing on joint ones, discussing implementation and negotiating conditions.

• As the budget owner you will be expected to manage it in professional manner, closely monitoring investments, analyzing returns on investments, making improvements proposals and reacting to evolving business needs;

CONSUMER PROMOTIONS

• You will be responsible for creating yearly consumer promotions plan;

• You will be expected to propose best working mechanics of promotions and align on the timings and targets with sales and product lines colleagues;

• You will be briefing 360 Marketing team responsible for development of proper messaging, visuals, in-store and online promo materials;

• Your will need to ensure that promotions are properly executed in stores. In this task you will be supported by Trade Operations Specialist being part of your team.

• Post promo analysis and recommendations will be part of your daily job.

IN- STORE EXECUTION

• Bringing to life our brand stories and ensuring implementation of regional retail guidelines, campaigns and materials is key element of this role. You will be working closely with BA (Business Area) Team to integrate those in your plan and align on new locally developed concepts;

• Your task will be to ensure that all displays, POSMs and other communication materials are produced and deployed in the stores on time and according to the guidelines. You will be supported in that task by Trade Operations Specialist being part of your team. As a manager you will be expected to set proper KPIs and overlook implementation until completion.

TRAININGS

• Shopfloor assistants and brand promoters in stores interact with our consumers on the daily basis. Therefore, ensuring proper knowledge level in those groups, good understanding of our brand stories and product benefits, is key success factor to drive outstanding consumer experiences in stores.

• In your role you will be managing Trainer. Your task will be to ensure that all important messages are included in training decks and training plans reflect business priorities and product launches.

• You will be expected to set KPIs and monitor completion, coach and develop your team.

PROMOTERS

• We want to ensure that our promoters are true Taste/Care/Wellbeing ambassadors delivering best in class consumer support in stores and premium our brands.

• In your role you will be managing Promoter Manager/ Specialist being fully responsible for making it happen. You will be expected to set KPIs, guide, monitor progress and drive improvement initiatives.

COOPERATION

• We want you to work closely with all the functions within the company at each level and be active member or Retail and Shopper Community in our region. You will be expected to share your ideas and best cases as well as actively learn from others.

• From time to time, you will be tasked to oversee the completion of a project or be given temporary additional role/s to stretch your capabilities for growth and development within Electrolux.

• In this role, you will be dealing with Electrolux’ internal and external customers. You should also be confident in dealing with leaders both from a country level and region perspective.

• In Electrolux, we encourage open communication at all levels and put emphasis on dealing with our customers as well as colleagues with integrity and respect. You will be working in (city, country) office on regular working hours and may be required to travel both domestic and international.

Who you are:

For you to succeed in this role, you should be:

Expert- You not only know your area of expertise, but you’re also passionate about delivering simply outstanding consumer experiences.

Energetic – Your enthusiasm is infectious, inspires, and engages your colleagues and collaborators to achieve, deliver, be accountable and own their work. You will also have the passion essential to delivering results in both the short and long term. 

Team player - In this role, cross-functional collaboration is crucial, so you should be comfortable in dealing with people with different backgrounds and responsibility;

Agile– you work with urgency, analyzing and adapting to different situations, quickly understanding changes and reacting confidently and decisively;

Open – You keep the consumer and customer front of mind, bringing an outside-in perspective, encouraging cross-collaboration, leveraging diversity and encouraging open feedback;

QUALIFICATIONS

• Minimum bachelor's degree in related fields

• Fluency in English is required; proficiency in additional languages is an advantage

• At least 7 years of experience in marketing, trade marketing, category management, with focus from consumer appliance or consumer goods industry

• People management;

• Proficient in using Microsoft software and data analysis tools and retailer data

Core Competencies

• Both reactive and proactive, you work efficiently and flexibly to deliver results.

• With an eye for detail and the ability to interpret market trend and sales track, you can also translate this into meaningful, useful information that informs decision-making.

• You build trust, good working relationships and communicate effectively with your colleagues and across functions. You can manage changing priorities with ease.

You keep the consumer and customer front of mind, bringing an outside-in perspective to encouraging cross-collaboration, utilizing diversity and encouraging open feedback?

Where you'll be:

• You will be based in Jakarta, Indonesia.

Benefits Highlights:

• Discounts on Electrolux products and services.

• Medical & Hospitalization coverage.

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find out more:

• https://career.electroluxgroup.com/global/en