Learning Partner Supervisor

Erajaya Group is a leading and diversified business group in Indonesia, with a strong market presence across retail distribution, lifestyle, technology, IoT, apparel, and F&B sectors. The Group manages a broad portfolio of well-established brands and continues to expand its footprint through strategic partnerships, operational excellence, and a strong customer-centric approach. Erajaya Group is committed to delivering sustainable growth by leveraging scalable business models, robust talent management, and continuous innovation across all business lines.

Key Responsibilities:

• Develop and implement effective learning strategies tailored to meet the business need.

• Deliver engaging learning sessions to store teams. Utilize a blend of training methods, including face-to-face, online modules, and workshops.

• Work closely with department heads and store management teams to conduct training needs analysis and identify skill gaps. Design customized learning plans to address these gaps.

• Create, update, and curate training materials, ensuring that they reflect current trends in fashion, footwear, and customer service excellence.

• Track and measure the effectiveness of training programs. Use feedback and data to make continuous improvements to the learning offerings.

• Provide ongoing support and coaching to managers and team members to ensure learning retention and on-the-job application of skills.

• Maintain records of all learning activities, track progress, and generate reports on learning outcomes and development milestones.

Requirements:

• Bachelor’s degree or a related field with min. GPA 3.00.

• At least 2 years of experience in learning and development in retail fashion company or having 2 years of experience as a Store Manager in retail operation or VMD position.

• Previous experience in a supervisory role or managing a team is highly preferred.

• Familiarity with learning management systems (LMS) and e-learning platforms is a plus.

• Strong communication and presentation skills with the ability to engage and inspire diverse audiences.

• Ability to design and deliver training programs that align with business needs and organizational goals.

• Excellent interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.

• Proficiency in English and Bahasa Indonesia (both written and verbal) is required.