Head of People and Culture (HR&GA)

We are looking for a strategic and hands-on Head of People & Culture to lead our people agenda and drive a high-performing, engaged, and compliant organization. This role oversees the full spectrum of Human Resources and General Affairs, partnering closely with business leaders to attract, develop, and retain top talent while ensuring operational excellence and an exceptional employee experience.

Qualifications

• Bachelor's Degree in Psychology, Human Resource Management, Management, Law, Business Administration, or a related field. A Master's Degree is an advantage.

• Minimum 7–10 years of progressive HR experience, including at least 3 years in a managerial or Head of People & Culture role.

• Proven experience leading People Operations, Talent Acquisition, Organizational Development, General Affairs, Employee Relations, and Industrial Relations.

• Strong knowledge of Indonesian Labor Law and HR compliance.

• Experience in HRIS (Mekari Talenta or equivalent), payroll, compensation & benefits, BPJS, and PPh 21 administration.

• Experience in performance management, workload analysis, manpower planning, and organizational development.

• Experience managing workplace facilities, vendors, office operations, and Foreign Employee Administration (KITAS) is an advantage.

• Experience supporting ISO audits and HR governance is preferred.

• Strong leadership, communication, stakeholder management, negotiation, analytical, and problem-solving skills.

Key Responsibilities

• Partner with Board of Directors and other leaders to develop and execute People & Culture strategies that support business growth and organizational objectives.

• Lead, coach, and develop the People & Culture team across People Operations, Talent Acquisition, Learning & Development, and General Affairs.

• Lead organizational redesign and workforce planning to support projected business growth over the next five years.

• Oversee People Operations, including HRIS (Mekari Talenta), payroll, PPh 21, BPJS, compensation & benefits, employee administration, onboarding, attendance, leave management, and HR data accuracy.

• Build a sustainable talent pipeline and improve quality of hire.

• Lead employee engagement and culture initiatives that strengthen alignment with company values, improve retention, and enhance organizational performance.

• Manage the annual People & Culture and General Affairs budget by driving cost optimization, efficient resource utilization, and operational excellence.

• Lead General Affairs operations, ensuring efficient workplace and facility management, office assets, vendor management, procurement coordination, building maintenance, Foreign Employee Administration (KITAS), and a safe, compliant, and productive work environment.

• Lead Industrial Relations by ensuring compliance with labor laws, employment agreements (PKWT/PKWTT), Peraturan Perusahaan, employee disciplinary processes, warning letters (SP), and HR governance.

• Ensure HR compliance with applicable regulations while supporting ISO requirements, internal and external audits, actuarial processes.

Preferred Certifications

• Professional HR Certification (CHRP, CHRM, BNSP, or equivalent).

• ISO 9001:2015 Internal Auditor or other relevant ISO certifications.

• Certified Payroll or Compensation & Benefits certification is an advantage.