Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Operations Specialist (Full Remote, Fluent in English is required) di ATech Solution kami kurasi dari JobStreet (kategori Kerja Remote). Posisi ini ditandai sebagai remote — pastikan timezone dan syarat lokasi kandidat di deskripsi resmi. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Responsibilities
Customer service:
Delivering exceptional service to internal stakeholders and customers
Issue resolution: Identifying, communicating, and resolving issues that impact customer order fulfillment.
Communication: Maintaining quality standards of communication and support customers.
Relationship building: Working closely with Regional Teams and Hong Kong key partners to maintain strong relationships.
Operations:
Tasks execution based on existing SOP (Standard Operation Procedure)
Coordinating tasks and resources, preparing reports
Identifying and solving problems
Troubleshooting issues and overseeing resolutions
Maintaining records and accurate data input
Tasks include, but are not limited to, customer communication, internal data updates, accounting data entry, invoicing, and receivables.
Qualifications
Diploma or degree in business administration, accounting, or a related field
2+ years of experience in Customer Service, Operations, or Accounting (Fresh graduates are welcome to apply)
Accounting background is preferred
Fluency in English (spoken and written)
Attention to detail: A strong focus on accuracy and a results-driven approach
Communication skills: The ability to communicate clearly and effectively, both orally and in writing, to understand issues and convey solutions