Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Care Associate - English Translation Account di Metacom Careers kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Cebu, Central Visayas, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide outstanding customer service to clients through various channels including email, chat, and phone.
- Assist customers with inquiries related to their accounts and services.
- Translate customer concerns and communicate resolutions effectively.
- Maintain a positive attitude and foster a professional relationship with clients.
- Document customer interactions and feedback for continuous improvement.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service.
- Skills and Competencies: Proficiency in the English language; strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to handle customer inquiries with empathy and urgency.
- Qualities and Traits: A positive attitude, patience, and a passion for helping others.