Warehouse Operations Manager

About Us

Paddy Indonesia is a fast-growing retail fashion and accessories company committed to delivering high-quality products and exceptional customer experiences across Indonesia. We believe that operational excellence is the foundation of sustainable business growth. Our organization continuously improves its end-to-end operational processes, including supply chain, procurement, inventory, warehousing, distribution, and retail operations, to ensure efficiency, accuracy, and customer satisfaction.

At Paddy Indonesia, we foster a collaborative, innovative, and performance-driven culture where every team member is encouraged to contribute ideas, embrace continuous improvement, and grow professionally. We value integrity, accountability, adaptability, and strong leadership in building an organization that is ready to scale and achieve long-term success.

About the Role

We are looking for an experienced and strategic Operational Manager to lead and optimize the company's operational activities at our headquarters in Bandung, West Java. This is a full-time, on-site position responsible for ensuring all operational functions run efficiently, effectively, and in alignment with the company's business objectives.

As an Operational Manager, you will oversee end-to-end operational processes, including warehouse management, inventory control, procurement coordination, supply planning, logistics, budgeting, workforce planning, and operational performance. You will collaborate closely with cross-functional departments to ensure seamless business operations while driving continuous improvements in productivity, cost efficiency, and service quality.

This role requires a strong leader who can manage people, processes, and resources while maintaining operational excellence, supporting business growth, and ensuring compliance with company policies and safety standards.

Key Responsibilities

• Develop and execute short-term and long-term operational strategies to improve efficiency, productivity, and business performance.

• Oversee daily operational activities, including warehouse operations, inventory management, logistics coordination, and distribution processes.

• Plan and manage workforce allocation, operational resources, equipment, and materials to ensure optimal utilization.

• Lead, supervise, coach, and evaluate operational teams to improve performance and achieve departmental KPIs.

• Manage operational budgets, monitor expenses, and implement cost-control initiatives while maintaining service quality.

• Coordinate procurement planning, supplier sourcing, and inventory replenishment to ensure product availability and efficient stock management.

• Analyze operational performance, identify bottlenecks, and implement continuous improvement initiatives to optimize workflows and operational effectiveness.

• Collaborate with Procurement, Finance, Merchandising, Retail Operations, and other departments to ensure smooth operational execution.

• Ensure inventory accuracy through effective stock control, cycle counts, reconciliation, and warehouse optimization.

• Develop, implement, and continuously improve Standard Operating Procedures (SOPs) to support operational consistency.

• Ensure compliance with company policies, workplace safety (K3), quality standards, and applicable regulations.

• Prepare operational reports, KPI analysis, budgeting reports, and business recommendations for senior management.

What We're Looking For

• Minimum Bachelor's Degree in Management, Industrial Engineering, Supply Chain Management, Logistics, Business Administration, or a related field.

• Minimum 3–5 years of experience in operations management, warehouse management, supply chain, or a similar leadership role.

• Strong understanding of end-to-end operational processes, including warehousing, inventory control, procurement, logistics, and supply planning.

• Proven experience managing operational teams and driving performance improvements.

• Experience in budgeting, cost control, resource planning, and operational performance management.

• Strong analytical thinking, problem-solving, and decision-making skills with the ability to identify operational risks and implement effective solutions.

• Excellent leadership, communication, coaching, and interpersonal skills with the ability to collaborate across departments.

• Proficient in Microsoft Office, spreadsheets, ERP systems, Warehouse Management Systems (WMS), or other operational management software.

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

• High level of integrity, accountability, adaptability, and continuous improvement mindset.

• Preferably experienced in retail, fashion, FMCG, manufacturing, distribution, or multi-outlet business operations.

What We Offer

At Paddy Indonesia, we believe our people are our greatest asset. We offer a collaborative and supportive working environment where innovation, leadership, and continuous learning are highly valued. Employees will have opportunities to lead impactful projects, contribute to business growth, and develop professionally through ongoing learning and career advancement.

We provide competitive compensation based on experience and performance, along with opportunities to grow within a rapidly expanding retail business. If you are passionate about operational excellence, process improvement, and leading high-performing teams, we would love to hear from you.