Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan PHRN BPO Care Associate di Metacom Careers kami kurasi dari Bossjob (kategori Kesehatan). Perhatikan lokasi kerja (Pasig, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Assist with a variety of tasks within the BPO environment ensuring excellent customer service.
- Communicate effectively with clients and team members, providing support and solutions.
- Handle incoming calls and queries, resolving issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Participate in training sessions to enhance skills and knowledge of BPO practices.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1-3 years in a BPO setting.
- Skills and Competencies: Proficiency in English language and communication.
- Skills and Competencies: Familiarity with BPO processes and customer service standards.
- Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset.
- Responsibilities and Duties: Ability to work collaboratively in a team environment.