US Telecaller — Infinity Business Services

Job Description

Full details about the role and requirements

Yukerja Summary

The US Telecaller role at Infinity Business Services is curated from Himalayas (category Kerja Remote). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.

This is a remote position.

We are looking for a confident and detail-oriented USA Front Tele-caller to handle outbound and inbound calls with US-based clients. This is a night shift role requiring excellent English communication skills and the ability to manage both calling and administrative responsibilities efficiently.

Key Responsibilities

Calling Responsibilities:

Make outbound calls to US-based leads and clients.

Handle inbound inquiries professionally and confidently.

Follow provided scripts while maintaining a natural conversation flow.

Schedule appointments and confirm meetings.

Update call outcomes accurately in CRM.

Maintain daily call targets and performance metrics.

Administrative Responsibilities:

Maintain and update CRM data.

Prepare and manage daily and weekly reports.

Track leads and follow-ups systematically.

Coordinate internally with operations and team leads.

Maintain documentation and ensure accurate data entry.

Assist in basic email communication with clients when required.

Requirements

Requirements:

Excellent spoken and written English (mandatory).
Comfortable working night shifts.
Prior experience in tele-calling or customer support preferred.
Basic knowledge of CRM tools and MS Office/Google Workspace.
Strong attention to detail and time management skills.
Stable internet connection and laptop (for remote role).

Preferred Skills:

Experience handling US clients.
Ability to handle objections confidently.
Good multitasking skills.
Professional and positive attitude.

Benefits

Originally posted on Himalayas

Tips for Applying to US Telecaller

Read the full description and ensure your skills match before applying to Infinity Business Services.

Tailor your CV and cover letter to keywords in the job description — especially for Kerja Remote roles.

Click Apply Now to go to Himalayas. The hiring process is entirely on the source site.

Prepare an updated portfolio or LinkedIn profile if required during screening.

Beware of payment requests — legitimate jobs do not charge application fees.