Business Development Support Officer (Admin) - Digital Insurance

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

• Manage Product Masterfile and integration queries with internal stakeholders and external clients.
• Coordinate with BI and Product teams to resolve data reconciliation discrepancies and ensure system records remain accurate and up to date.
• Perform monthly invoice reconciliations and coordinate with Finance for seamless filings.
• Maintain project documentation, correspondence, and legal records to ensure complete project tracking.
• Partner with Claims and Customer Support (CS) teams to resolve operational blockers and client inquiries.
• Support Business Development Managers with proposal preparation, stakeholder liaison, and key strategic initiatives.
• Manage corporate travel arrangements and partner relations, including client gifting and other logistics

• Minimum Bachelor Degree from Business related major from reputable universities.
• Detail oriented and proficient in using Microsoft Excel.
• Preferably have exposure in a similar Business Development Support or Sales Support role
•  Ability to effectively manage multiple tasks of varying complexities and meet deadlines
• Willing to learn new things and adapt with fast paced environment
• Analytically proficient and highly experienced with conducting analysis.