Education Specialist

Key Performance Expectations

• Conduct the required number of consultations based on assigned targets.
• Meet monthly sales, enrolment, and conversion targets.
• Maintain consistent and timely lead follow-ups.
• Keep CRM records complete, accurate, and updated.
• Provide suitable and properly supported school and programme recommendations.
• Respond to client inquiries within the company’s required response time.
• Maintain a strong, active, and organised sales pipeline.
• Properly document client concerns, objections, recommendations, and next steps.
• Complete accurate and timely client endorsements.
• Maintain updated knowledge of partner schools, programmes, fees, intakes, and admission requirements.
• Avoid providing incorrect information, unauthorised advice, misleading statements, or guaranteed outcomes.
• Demonstrate Secure Visa Consulting’s standards of integrity, professionalism, accountability, teamwork, and excellent client service.

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communication, Psychology, Education, Hospitality, or a related field is preferred.
• Previous experience in sales, education consultancy, customer service, recruitment, account management, or client relations is an advantage.
• Strong written and verbal English communication skills.
• Confident in conducting consultations, presentations, phone calls, and online meetings.
• Comfortable working with clients from different professional, cultural, and personal backgrounds.
• Experience using CRM systems, Google Workspace, Microsoft Office, email platforms, and online communication tools is an advantage.
• Ability to understand, retain, and explain detailed school, programme, and service information.
• Willing to undergo continuous training, coaching, and performance assessment.
• Willing and able to report on-site at the Makati Office in Rockwell.