Job Description
Full details about the role and requirements
Yukerja Summary
The Healthcare Customer Service Representative role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Answer calls, emails, and in-person questions courteously and professionally.
Assist patients with booking, rescheduling, and prescription refills.
Confirm coverage, process claims, and explain benefits.
Handle concerns empathetically and escalate complex issues.
Collaborate with billing teams to resolve disputes and explain co-payments.
Maintain patient confidentiality and secure data handling.
Provide information on health programs, preventative care, and provider networks.