Senior Graphic Designer (Creative & Merchandising Lead)

Key Responsibilities

Team Management

• Lead and mentor the creative team to ensure all design outputs align with brand guidelines and company quality standards

• Delegate tasks effectively across the creative team and ensure deadlines, deliverables, and KPIs are consistently met

• Manage end-to-end project timelines and workflows for all creative initiatives

Brand & Visual Goverance

• Develop and define visual direction for new and existing branches, including interior design, signage, and retail areas

• Create and manage branding materials across all Filmore business units

• Develop, maintain, and enforce visual SOPs for all clinic branches

• Conduct training for new branch teams on visual SOP implementation

Marketing Collaterals

• Design and manage both online and offline marketing materials for Filmore Medical

• Oversee and maintain websites for Filmore Medical, Filmore Pharma, and Filmore Health to ensure brand consistency

• Manage and update Google Maps visual assets (photos and branding) for all clinic branches

• Support the marketing team in developing merchandising and visual assets for offline events and campaigns

Internal Creative Support

• Create and manage printed and offline materials for all clinic branches and subsidiaries

• Support clinic managers in developing operational collaterals and materials for regulatory visits

• Assist in editing and formatting patient lab reports (e.g., letterhead, hormone lab results)

• Develop and maintain service menus, menu books, and informational materials across all branches

• Support HR in creating internal communication visuals (digital and printed materials)

Requirements

• Minimum 2 years of experience in the creative industry

• Bachelor’s degree in Graphic Design or a related field

• Proven experience in leading and managing a creative team

• Hands-on, proactive, and highly initiative-driven

• Strong understanding of brand positioning, target audience, customer journey, and how design supports marketing objectives

• Advanced proficiency in Adobe Creative Suite, Figma, or Affinity

• Up to date with current design trends, social media content formats, and consumer behavior

• Strong visual sensibility and excellent aesthetic judgment