Fraud Specialist

Fraudsters, consider this your warning—we're hiring a Fraud Specialist

Join the team that spots the red flags before anyone else does!

Job Summary

You will manage end-to-end merchant risk cases from alert review to resolution, applying sound judgment to deliver actionable recommendations to stakeholders while adhering to established protocols.

Key Responsibilities:

• Investigate risk alerts end-to-end and maintain detailed documentation.
• Perform KYC/CDD, sanctions screening, and EDD for high-risk merchants.
• Monitor portfolio trends and merchant activity to mitigate fraud and chargeback risks.
• Evaluate merchant requests (feature/channel activation, transaction-privilege changes), applying risk management principles to complex scenarios.
• Collaborate cross-functionally to refine risk controls, SOPs, and preventive measures.
• Maintain accurate, audit-ready case records and prepare reports while managing active priorities.
• Mentor junior investigators through onboarding, case reviews, and knowledge sharing.

Qualifications:

• Bachelor’s degree in Business, Finance, IT, Criminology, or a related field.
• 2–4 years of experience in risk, fraud, compliance, or payments.
• Proficient in transaction monitoring and case management; SQL/data skills are a plus.
• Strong analytical, investigative, and detail-oriented skills.
• Clear communication skills for senior and external stakeholders.
• Proven ability to manage multiple priorities and own cases end-to-end.
• Adaptable, with a commitment to defined procedures and escalation protocols.
• Willing to work on-site in Marikina City.

Please note that only candidates who successfully pass our paper screening will be contacted for the next stage of the recruitment process.

Apply now or refer a qualified candidate to us. We look forward to hearing from you!