Technical Manager Certification

Tasks and responsibilities:

• Facilitate and enable activities in L1 office activities

• Execution of Internal Audits (Procedures Manual assessment, office assessments) filing of assessment forms;

• Facilitating correct development of certification programs;

• Development of automated systems;

• Facilitating follow-up of improvements:

• Training of Scheme Managers/Coordinators;

• Conduct training related to the scheme and procedures.

• Advice and back up the Director on efficient implementation of the certification system.

• Responsiveness to and, as applicable, resolution of complaints, appeals and concerns;

• Assistance in the handling of complaints

Requirements

• Bachelor’s degree or comparable level by training or experience in a relevant discipline.

• Minimum 5 years of experience in testing, inspection, and certifications industry or related field.

• Having experience as a program coordinator, supervisor, or relevant position.

• Lead auditor training.

• Knowledge of the current version(s) of ISO 9001, ISO/IEC 17065 and/or ISO/IEC 17021, 17020, Government Regulation No.50/2012.

• Knowledge of audit principles, practices, and techniques (19011).

• Knowledge of company/management processes;

• Management skills;

• Good command of spoken and written English;

• Knowledge of customer’s business (including technical aspects);

• Knowledge (of development) of automated systems;

• Knowledge of Program management within the relevant information system.