Field Sales Executive (Freight Forwarding - Air Freight)

• Develop and maintain strong relationship with customers and internal stakeholders

• Identify and acquire new business opportunities while managing and growing existing accounts 

• Promote & sell freight forwarding solutions, specifically in air freight and related logistic services based on needs

• Drive revenue growth through cross-selling, upselling, and new business development initiatives

• Ensure best sales practices to meet customer needs and expectations and capitalize on growth

• Enhance customer loyalty by delivering customized tailored solutions

• Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling  

• Ensure customers are using cost effective services channels and increase use of automation

• Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set

• Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover

• Ensure customers information are up to date utilizing CRM tools

• Support credit collection activities
  

Requirements:

• Bachelor’s degree in business or any other related field

• Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)

• At least 2 - 4 years B2B sales experience, specifically in Air Freight products & preferably in freight forwarding, transport/logistic or shipping industries.

• Good knowledge and understanding of Export-Import 

• Excellent interpersonal, negotiation and communication skills 

• Proficiency in English (written & spoken)

• Strong understanding of market dynamics and requirements

• Ability to build rapport with customers quickly

Work Location: Jl Penjernihan 1 No 1, RT 6 RW 6, Bendungan Hilir, Tanah Abang, Jakarta Pusat, DKI Jakarta 10210