Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative voice and nonvoice non toxic account role at TREG Outsourcing is curated from Bossjob (category Kesehatan). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Interact with customers via phone, email, and chat to provide information and assistance.
- Resolve customer complaints and inquiries in a professional and efficient manner.
- Maintain customer satisfaction by providing timely and accurate responses.
- Document all customer interactions in the company's CRM system.
- Collaborate with team members to improve service processes and customer experiences.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong English language skills, Excellent customer service abilities
- Personal Qualities: Empathetic, patient, and approachable attitude
- Working Conditions: Must be able to work in a team-oriented environment