Scheduling Coordinator - Part Time (16hours/week)

Who We Are

Brolly Labs, now rebranded as CatalyzeX, is a business process outsourcing specialist that combines process expertise with top offshore talent, delivering the best value outcomes for its clients.

As an incubator of cutting-edge services, software, and AI brands, we partner with forward-thinking firms in e-commerce, legal, healthcare, and software sectors to deliver human-centric solutions that truly make a difference.

What You'll Do

As a Scheduling Coordinator, you'll keep daily caregiver operations running smoothly, from shift confirmations and coverage to recruitment support. Responsibilities include:

Shift Coordination & Coverage

• Confirm caregivers' shifts first thing in the morning via text.
• Send caregivers their shift notes for the day.
• Monitor all open shifts and proactively find coverage.
• For any call-outs, urgently text and call caregivers to secure coverage and keep the client updated.

Timekeeping & Client Communication

• Check caregiver timesheets and verify clock-ins and clock-outs.
• Text clients their weekly list of assigned caregivers, as requested.

Recruitment Support

• Check Indeed for new applications.
• Interview applicants.
• Enter candidate information into the system once submitted.

Administrative Support

• Perform other duties as assigned.

Who You Are

• Experience in a scheduling-heavy, staffing, or customer-facing role (text, phone, email).
• Experience in healthcare, home care, or caregiver staffing environments is a strong plus.
• Comfortable making urgent calls and texts under time pressure to secure shift coverage.
• Familiar with scheduling, timekeeping, or applicant tracking systems, or able to learn them quickly.
• Excellent spoken and written English, including clear, natural American English.
• Organized, detail-oriented, and reliable, especially with early-morning routines and time-sensitive tasks.
• Friendly, empathetic, and solution-oriented when coordinating with caregivers and clients.

Technical Requirements

• Internet connection: High-speed internet required, minimum 20 Mbps or fiber connection.
• Computer / laptop: You must use a genuine, supported business laptop with built-in hardware security and full-disk encryption enabled. Unsupported, modified, bypass-installed, rooted, or jailbroken operating systems are not permitted.
  • Windows: Windows 11 (preferably Windows 11 Pro), 2021 model or newer, with TPM 2.0 enabled and BitLocker / Windows Device Encryption turned on.
  • Mac: Apple MacBook / Mac, 2020 model or newer, preferably Apple Silicon M1 or newer, running a supported macOS version with FileVault enabled.
  • Not permitted: Chromebooks (ChromeOS), tablets, and mobile devices are not supported and cannot be used for this role.
• RAM: Minimum 8 GB (16 GB preferred).
• Noise-canceling headset.
• Backup power and internet required.

Rates and Expectations

• Work Setup: Remote
• Part-Time Role: 16 hours per week
• Schedule: Thursdays and Fridays only, following US time zones
• Rate: 266.59 PHP per hour
• Timezone: Eastern or Pacific

If you're organized, detail-oriented, and love keeping operations running smoothly, apply through our Careers Page. Only applications submitted via the careers form will be considered.

Originally posted on Himalayas