Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative (CSR) | No Experience Needed! role at E-Solutions IT Services is curated from Bossjob (category Magang & Fresh Graduate). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Overview
We are looking for enthusiastic and customer-focused Customer Care Professionals to join our growing team in Taguig City. If you have strong communication skills and enjoy helping customers, this role is a great fit for you. Both experienced candidates and entry-level applicants are welcome, including fresh graduates and career shifters.
Key Responsibilities
- Handle inbound customer inquiries via voice and written channels
- Assist customers with account-related concerns and general inquiries
- Provide accurate information while delivering an excellent customer experience
- Document customer interactions clearly and follow established processes
- Meet quality, productivity, and customer satisfaction targets
Qualifications
Communication Skills
- Good to excellent English communication skills (voice and written)
Experience
- At least 1 year BPO experience is preferred
- Open to candidates with 0–11 months of experience
Education
- High School Graduate (Old Curriculum)
- Senior High School Graduate or higher
Other Requirements
- Willing to work onsite in BGC, Taguig City
- Amenable to shifting schedules, including weekends and holidays
Why Join Us
- Career growth and advancement opportunities
- Paid training and continuous learning programs
- Supportive and professional work environment
- Competitive compensation, benefits, and incentives
- Apply now and take the next step in your BPO career!
- Fresh graduates and career shifters are encouraged to apply.
Job Type: Full-time
Work Location: In person