Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Care Specialist di ScaleJet kami kurasi dari Himalayas (kategori Kerja Remote). Posisi ini ditandai sebagai remote — pastikan timezone dan syarat lokasi kandidat di deskripsi resmi. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
As a Customer Care Specialist, champion customer satisfaction by providing exceptional support and experience, contributing to the development of our multi-language knowledge base and community, and actively shaping the improvement of our products through customer feedback.
Requirements
- Customer support experience with expertise in multi-chat handling
- Advanced English (spoken and written)
- Fast learner, able to handle complex information
- Flexible, adaptable, and comfortable in a changing environment
- Strong communication, interpersonal, and problem-solving skills
- Well-organized, detail-oriented, and able to multitask and work under pressure
- Customer-focused mindset
Benefits
- Premium tariffs for our product
- Semi-remote work with flexible hours
- Home office allowance
- Virtual share options scheme after the probation period
- Comprehensive medical insurance after the probation period
- Generous vacation policy
- Paid sick leave
- Birthday and Anniversary leave
- Length of Service Holidays
- Engaging in online events for learning and enjoyment
- Coworking with all facilities and parking compensation
Originally posted on Himalayas