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Job Responsibilities:

New Business Growth

• Map out the white-space sales map within the assigned region.
• Identify and engage with competitors' clients.
• Regularly present TASKI’s professional capabilities to potential clients, ensuring alignment with their business goals.

Customer Relationship Management

• Maintain daily communication with stakeholders from different departments of clients.
• Timely inform the regional manager and industry manager of key client news and changes (e.g., personnel/position changes, factory expansion plans, new product launches, etc.).
• Resolve customer complaints quickly and effectively—covering issues such as cleaning efficacy, cost, inventory, and other support needs.

Customer Service

• Ensure the factory delivers services as pre-planned and achieves the expected outcomes of service visits.
• Record all applied operational parameters in accordance with the specified service report format/guidelines.
• Monitor the operational status of TASKI-installed equipment.
• Keep a record of consumption metrics for TASKI products.

Qualifications:

• College degree or above in Food Technology and Engineering.
• 2 years of work experience in the food and beverage industry, with relevant technical expertise.
• Strong communication skills.
• Basic knowledge of product applications.
• A proactive service attitude.

Originally posted on Himalayas