Admin and Hospitality Assistant Manager

The Admin and Hospitality Assistant Manager is responsible for overseeing the company's administrative, facilities, and hospitality operations to ensure a safe, efficient, and welcoming environment for employees, clients, guests, and business partners. This role manages workplace services, corporate events, executive visits, property and fleet operations, while driving service excellence, operational efficiency, and stakeholder satisfaction.

Responsibilities:

• Lead and continuously improve the company’s administrative and hospitality operations to ensure a safe, efficient, and professional environment for employees, clients, guests, and business partners.
• Oversee office administration, facilities management, hospitality services, property and utilities management, fleet operations, transportation services, and workplace safety and security.
• Manage company accommodations, executive visits, meeting facilities, corporate functions, food and beverage arrangements, and other guest-related services to ensure a seamless experience.
• Ensure all company facilities are properly maintained, fully operational, and supportive of productivity while promoting a positive workplace and visitor experience.
• Plan, coordinate, and oversee corporate events, executive meetings, employee engagement activities, and VIP visits to ensure exceptional execution and service delivery.
• Build and maintain strong working relationships with vendors, service providers, business partners, government agencies, and other key stakeholders.
• Support compliance with permits, licenses, environmental regulations, and other government requirements in coordination with internal and external stakeholders.
• Manage administrative budgets, service agreements, and operating expenses to ensure cost-effectiveness and service excellence.
• Identify opportunities to enhance workplace services, administrative processes, and hospitality programs by staying aligned with business needs and organizational developments.
• Lead external engagement initiatives, including Corporate Social Responsibility (CSR) programs, community relations activities, and stakeholder partnership initiatives.
• Perform other administration, facilities, and hospitality-related responsibilities as assigned by management.

Qualifications:

• Bachelor’s degree in Business Administration, Management, Hospitality Management, Public Administration, or a related discipline; a master’s degree is an advantage.
• Minimum of 7 years of relevant experience in administration, facilities management, hospitality operations, or corporate support services, including leadership responsibilities.
• Strong background in office and facilities administration, property and utility management, fleet operations, and workplace safety and security.
• Proven experience managing hospitality services, executive visits, accommodations, corporate events, and guest experience initiatives.
• Excellent organizational, communication, and stakeholder management skills, with the ability to deliver exceptional service to employees, guests, business partners, and external stakeholders.
• Strong leadership, problem-solving, and operational planning capabilities.
• Ability to manage multiple priorities while maintaining high standards of service, efficiency, and compliance.